Privacy policy

Effective Date: March 1, 2026

At GALAXY CAMERA, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from galaxycamera.shop.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

• Device Information: Web browser, IP address, time zone, and cookies installed on your device.

• Order Information: Name, billing address, shipping address, payment information (processed via Shopify), email address, and phone number.

2. How We Use Your Information

We use the information collected to:

• Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices).

• Communicate with you and screen for potential risk or fraud.

• Provide you with information or advertising relating to our products (only if you have opted in).

3. Google Analytics & Tracking Technologies

We use Google Analytics 4 (GA4) to help us understand how our customers use the Site.

• How it works: Google Analytics uses cookies to track your behavior on our site (e.g., pages visited, time spent).

• Data Processing: Google processes this data on our behalf. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

• Opt-out: You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

4. Shopify as our Processor

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our camera gear and parts to you. Your data is stored through Shopify’s data storage and databases on a secure server behind a firewall.

5. Compliance with PIPEDA (Canada)

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we ensure that:

• We only collect data for specified, legitimate purposes.

• You have the Right of Access to your data.

• You have the Right to Rectification (correcting your data).

• Your data is protected by industry-standard safeguards.

6. Contact Our Privacy Officer

For more information about our privacy practices, or if you would like to make a complaint, please contact us by email at info@galaxycamera.shop or by mail at: GALAXY CAMERA Attn: Privacy Compliance Officer 525 Bank St, Ottawa, ON K2P 1Z5, Canada